1. Eligibility
To access or use the Services, you must be at least 18 years of age or the legal age of majority in your state of residence. By using our platform, you represent and warrant that you meet these eligibility requirements and that all information you provide is truthful and accurate.
2. Description of Services
Mental Health Tele.com provides telehealth consultations, assessments, and treatment services through licensed healthcare professionals. Services may include diagnosis, medication management, therapy sessions, and ongoing care for mental health conditions such as ADHD, anxiety, depression, insomnia, stress, and related disorders.
Our services are not intended for medical emergencies. If you are experiencing an emergency, please call 911 or go to your nearest emergency room.
3. Account Registration
You must create an account to access our Services. You agree to maintain the confidentiality of your login credentials and to accept responsibility for all activities that occur under your account. You agree to notify us immediately if you suspect unauthorized access or use of your account.
4. Member Responsibilities
You agree to provide accurate and complete personal, medical, and payment information when using our Services. You are responsible for ensuring that your information remains current and truthful. Misrepresentation or failure to disclose relevant health information may impact the quality of care and could result in termination of your account.
5. Use of the Platform
You agree to use our telehealth platform solely for lawful purposes and in compliance with these Terms. You may not use the Services to harass, abuse, or harm others or to misrepresent your identity. Unauthorized access, modification, or interference with the system, including data mining or reverse engineering, is strictly prohibited.
6. Healthcare Provider Relationship
By using our Services, you establish a direct professional relationship with a licensed healthcare provider. Mental Health Tele.com facilitates this connection but does not itself provide medical care. All treatment decisions are made solely by the healthcare providers based on their professional judgment and applicable state laws.
7. Appointment Policies
You are responsible for attending scheduled appointments on time. Cancellations or rescheduling must be done in accordance with our Appointment and Cancellation Policy. Missed appointments or late cancellations may result in a fee being charged to your account.
8. Payment and Billing
Payment terms are governed by our Payment Terms section. You agree to pay all applicable fees, including service charges, taxes, or other related costs. If your payment fails or is declined, we reserve the right to suspend or terminate access to Services until payment is received.
9. Prescription Policy
Only licensed medical professionals associated with Mental Health Tele.com may prescribe medications when medically appropriate. Prescriptions will comply with all applicable federal and state laws. Controlled substances may not be prescribed in all states or under certain circumstances.
10. Privacy and Confidentiality
Your privacy is extremely important to us. All personal and medical information collected is handled in accordance with our Privacy Policy. By using our Services, you consent to the collection and use of your information as described in that policy.
11. Communications and Notifications
By creating an account, you agree to receive transactional emails, SMS messages, and notifications related to appointments, prescriptions, or account updates. You may opt out of promotional communications at any time, but operational notifications are required to maintain your account.
12. Limitation of Liability
To the maximum extent permitted by law, Mental Health Tele.com and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services, including but not limited to loss of data, delay, or business interruption.
13. Termination
We may suspend or terminate your account at any time for violation of these Terms, nonpayment, or fraudulent activity. You may cancel your membership at any time by contacting our support team. Upon termination, your right to use the Services will immediately cease.
14. Modifications to Terms
Mental Health Tele.com reserves the right to amend or update these Terms at any time without prior notice. Updated versions will be posted on our website and become effective immediately upon posting. Continued use of the Services constitutes your acceptance of the revised Terms.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles. Any disputes arising under or in connection with these Terms shall be resolved exclusively in the courts of competent jurisdiction located in California, United States.
16. Contact Information
For questions or concerns about these Terms or your account, please contact us:
- Email: support@mentalhealthtele.com
- Phone: (Enter Phone Number)
- Mailing Address: Mental Health Tele.com, USA
17. Effective Date
These Member Terms and Conditions are effective as of the date posted on our website and remain in effect until updated or replaced.
