Mental Health Tele.com, in collaboration with your healthcare provider, utilizes certain artificial intelligence (AI)–enabled ambient listening (ambient intelligence) tools to assist our providers during the course of your care. These tools are designed to improve clinical efficiency, accuracy, and patient experience by supporting documentation and decision-making processes.
What Are Ambient Intelligence Tools?
Ambient intelligence tools use advanced AI technology to “listen” to clinical conversations during your visit and automatically generate draft notes or summaries in real-time. This process functions similarly to having a nurse or medical scribe present to take notes on behalf of your provider.
By using these tools, your provider can dedicate more time and attention to you, rather than focusing on typing or data entry during your session. In some cases, ambient intelligence tools may also assist providers in diagnostic support or treatment decision-making, always under the provider’s control and supervision.
How Will It Affect You?
You will not have to interact with the ambient intelligence tool directly. It operates silently in the background, capturing clinical dialogue to prepare a draft clinical note or summary for your provider’s review after your visit.
This process enables your provider to focus fully on your concerns, symptoms, and well-being during the session. After your visit, your provider will review, edit, and approve all AI-generated notes to ensure accuracy before they are added to your medical record.
Privacy and Security of Your Health Information
Mental Health Tele.com assures you that your privacy and data security are of the highest priority. All information processed by our ambient intelligence systems is handled in compliance with applicable privacy laws, including, without limitation, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), as amended.
Data collected through ambient intelligence tools is encrypted, securely transmitted, and stored according to federal and state healthcare privacy standards. Only authorized personnel and your healthcare provider have access to your health records and AI-generated documentation.
Who to Contact for Additional Questions
If you have questions about the use of ambient intelligence tools or the terms of this consent form, please reach out to our support team or speak directly with your healthcare provider. We are available to provide additional details and ensure you fully understand how these tools function in your care.
- Email: support@mentalhealthtele.com
- Phone: (Enter Phone Number)
- Provider: Contact your assigned healthcare provider for specific questions.
Your Agreement and Acknowledgment
By accepting this informed consent form, you acknowledge and consent to the use of ambient intelligence technology by Mental Health Tele.com and its affiliated providers during your telehealth visits. You understand that:
- Ambient intelligence tools may be used during your visits to assist in generating clinical documentation.
- These tools will operate in compliance with HIPAA and all applicable privacy laws.
- Your provider remains responsible for reviewing, editing, and confirming all AI-generated notes.
- You may contact us at any time to ask questions or withdraw your consent if desired.
Your continued use of our Services and acceptance of this consent form indicates that you understand and agree to Mental Health Tele.com’s use of ambient intelligence tools as described above.
Effective Date
This Patient Informed Consent to the Use of Ambient Intelligence Tools is effective as of the date posted on our website and will remain in effect until updated or replaced.
